Job Category: Admin & Clerical

Job location: King Square, Bridgwater, Somerset, TA6 3AR, Somerset Council

Hours per week: 37

Start date: Immediate start

Salary: £26.55 per hour



Position is offered on a hybrid basis. Minimum one day per week in the office base which is Bridgwater House

Key Information

37 hours per week. Monday - Thursday 8.30am - 5.00pm. Friday 8.30am - 4.30pm
This role offers hybrid working. There will be an expectation that the post holder will work from the Bridgwater House office alongside business support and operational colleagues in Children’s Social Care a minimum of one day per week.
What will I be doing?

We’re working to improve the lives of children in Somerset – and you’ll be a key part of that helping a team of social workers who assess potential Kinship and foster carers. Your day-to-day work will involve:

Processing fostering and Kinship applications
Taking telephone calls
Chasing references
Managing a busy mailbox by monitoring and responding to email requests
Arranging and minuting meetings as required by the Team
Updating our database system with client details
Supporting Social Workers and Operational staff with day to day IT and admin queries
What kind of experience or qualifications do I need?

We offer ongoing support, training and guidance to help you be the best you can be. But it will really help if you:

Are passionate about helping to improve the lives of vulnerable children and young people living in Somerset.
have a warm, friendly, non-judgemental manner in order to help the families we support feel comfortable. You will need to be calm and kind in difficult situations and conversations.
Have experience working in an office environment
Know your way around Microsoft 365 (especially Word, MS Teams and Excel) and are comfortable using databases
Can deal with changing and competing deadlines and priorities (not everybody can, and that’s ok – but it’s super important in a role like this one)
Are educated to GCSE Grade 4 (C ) or above standard in English and Maths.