About

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Investment and Borrowing supervisor to join our Trustee & Depositary team. This role is located in Dublin, Ireland. In this role, you’ll make an impact in some of the following ways: Work closely with assigned lead manager in overseeing a portfolio of existing client relationships focusing on adherence to regulations, query management and collaboration with internal depositary operational teams.Collate and prepare all relevant information for inclusion in monthly service packs and quarterly board reports in a timely fashion and to a high standard for review by lead managers prior to sharing with clients/boards etc.Represent the Depositary in a knowledgeable and professional manner at client meetings and ad hoc calls.Monitor service quality, product performance, and overall client experience with a view to proactively anticipating potential issuesFollow up with Relationship Managers on all aged invoices to determine when these will be settled and work with billing teams as required. Participate in issue resolution of moderately complex day-to-day issues and engage internal operational teams as necessaryBuild understanding of clients’ busin