About

• Experience in a desktop support role Highly proficient in end-user computing technologies; Windows OS, software/hardware support, mobile devices, cloud applications and collaboration tools Knowledge of MS Office 365 cloud technologies Apple MAC support is an added plus Grasp of technical tools and video conference platforms such as: Cisco Webex, Microsoft Teams, Zoom Exceptional communication skills and ability to influence others, gain rapid alignment, and secure support. Excellent interpersonal skills and experience engaging with executive stakeholders, including C-suite and Boards of Directors. Highly organized with outstanding attention to detail, able to work effectively under pressure and tight deadlines within a dynamic environment