About

Prestigious opportunity within an established technology team for a Senior Applications Support Analyst, dedicated to a market-leading Housing organisation. Due to a period of significant growth and investment, we are inviting you to join our success story based in Oldham with hybrid working.As our Senior Applications Support Analyst, you will be responsible for:- Performing routine operational tasks to ensure the stability, availability, and optimal performance of ICT applicationsDeveloping, managing, and supporting both existing and future ICT applicationsLeading and contributing to cyclical ICT projects and system upgradesDelivering outstanding customer service in line with agreed service level agreements If you possess a combination of some of the following skills, then LETS TALK ITIL V3 or working towards Previous experience in providing application supportAbility to create technical documentation, knowledge-based articles and user guidesKnowledge of reporting tools, SQL, Power BI or ETL Familiar with supporting Northgate Housing Management System (or similar) is advantageousExperience supporting repairs & scheduling systems (ROCC, DRS or similar) also advantageous but not essential In return, you will be rewarded with a range of fantastic benefits, including: 30 days holiday and all UK bank holidays plus one company shut down day Defined contribution pension scheme with an employer contribution of up to 10%. Automatic enrolment into a healthcare cash plan and private health insurance planAccess to our colleague benefit platform, which offers discounts on hundreds of high street brands Access to Doctorline, a 24/7 worldwide GP helpline for you, your partner and your childrenEnhanced maternity, paternity, and sick payDisco