About

Discover your future at CitiWorking at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. Job OverviewEngineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech . The Global Custody Production Support Lead will be responsible for providing Strategic Leadership in developing and executing a global production support strategy aligned with business goals and regulatory requirements. They will be leading the ongoing business critical initiatives such as Single event processing migrations, Move to common initiatives and Custody Digital Ledger program enabling the way to custody Digital assets product launch in 2026. Operational responsibilities will include; Overseeing the incident management process, ensuring timely resolution of production issues, and conducting thorough root cause analysis to prevent recurrenceProactively identifying and addressing potential problems before they impact production. This involves monitoring system performance, analyzing trends, and implementing preventative measures.Additionally driving broader aspects of IT service m