About

• Sureserve provide market leading compliance and energy services across the UK, with close to 4000 employees working from over 20 offices.
• Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the future
• Role Overview
• Responsible for the end-to-end delivery of compliance-related projects across gas and building safety services and ensuring projects are planned, resourced and delivered on time, within budget and in full accordance with regulatory and compliance standards.
• Working closely with operational teams, contractors, clients and wider Sureserve Group stakeholders, the Project Manager will drive performance, manage risk and maintain high standards of health & safety, quality and compliance in a fast-paced environment.

Key Responsibilities

• Project Delivery & Governance
• Oversee the end-to-end delivery of compliance projects across gas and building safety services
• Develop and maintain detailed project plans, schedules and budgets
• Coordinate internal resources and manage external contractors to ensure successful project delivery
• Monitor progress, manage risks and issues and implement mitigation actions where required
• Ensure all projects meet regulatory, contractual and compliance requirements
• Stakeholder & Client Management
• Act as a key point of contact for clients, ensuring clear, timely and effective communication
• Liaise with clients regarding community benefit obligations and associated activities
• Produce rapid communications to, or on behalf of, clients where required
• Engage effectively with stakeholders at all levels, including operational teams, senior management and external partners
• Operational & Compliance Support
• Work closely with operational teams to drive performance and continuous improvement
• Attend Health & Safety Committee meetings and ensure actions are followed up and closed out
• Lead and support ad hoc projects, including the creation and implementation of new processes and procedures in collaboration with stakeholders to ensure compliance alignment
• Track and report monthly KPIs
• Reporting & Communications
• Prepare and deliver monthly Board Reports
• Draft content for monthly newsletters issued by Sureserve Group
• Oversee the social media planner in conjunction with an appointed subcontractor
• Liaise with all Sureserve Compliance North offices to gather content for social media and internal/ external communications
• People, Culture & Engagement
• Support staff engagement initiatives, including staff wellness days and fundraising events
• Promote a positive health, safety and wellbeing culture
• Group & Strategic Initiatives
• Work with Sureserve Group to coordinate and deploy Project Quantum across Sureserve Compliance North
• Support wider group initiatives and projects as required
• Skills & Experience
• Proven practical experience in project management within compliance, gas, building safety or a regulated environment
• Strong understanding of regulatory standards, health & safety and compliance frameworks
• Excellent planning, organisational and resource coordination skills
• Experience managing contractors and third-party suppliers
• Strong stakeholder management and communication skills, with the ability to engage at all levels
• Comfortable working in a fast-paced, changing environment
• Calm, level-headed approach with the ability to manage pressure and competing priorities
• Flexible, proactive and solutions-focused mindset
• What we offer?

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include

• £32,000-£35,000 per annum
• Company vehicle and fuel card supplied
• Uniform, PPE & mobile device supplied
• Contributory pension scheme
• Life assurance
• 20 days + Bank holidays (service based increasing holiday scheme)
• Enhanced maternity, paternity, adoption leave and other family friendly policies
• Sureserve Benefits Hub, accessing over 1000 retail discounts
• Virtual GP service, available for employees and immediate family
• Employee Assistance Programme (EAP)
• Bike2Work Scheme
• EV Car Scheme
• Employee engagement events and “Employee Voice” programmes
• Strong opportunities for career growth and development
• “Sureserve Legends” – celebrating the fantastic ways in which our employees live our values
• Committed to Diversity & Inclusion
• Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are committed to developing talent at all levels, ensuring equality, diversity, and inclusion in the way we work and in the communities in which we work, and making sure that every one of our people, clients and customers has the opportunity and support to fulfil their professional and personal potential.
• Reasonable Adjustments
• As part of our commitment to inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals that may require them. If you feel you need any adjustments please contact scn.hr@sureserve.co.uk.
• Pre Employment Checks
• Successful applicants will be subject to eligibility checks with a 3rd party, including right to work in the UK and DBS background checks.