About

New Opportunity: Scheduling Assistant – 6 Month FTC Are you ready to step into a fast-paced role where no two days are the same? We’re looking for a highly organised Scheduling Assistant to join a thriving, technology-driven business in Bristol. You’ll be part of a growing team that’s shaping the future of energy management through smart metering solutions. The EssentialsSalary: £26,000 – £27,000Hours: 35 per week, Monday–Friday, 9am–5pmStart: ASAP -6-month FTC, with view to go permanentLocation: Bristol (office-based initially, hybrid after training – 2/3 days office/home) Benefits You’ll LovePension scheme20 days holiday + bank holidays (rising to 25 with service)Option to buy up to 5 extra holiday days per yearEmployee Assistance Programme (health/legal/counselling)Award bonus schemeSeason ticket loansFun social activities (Summer BBQ, festive lunch) & MORE What You’ll Be Doing: As part of the scheduling team, you’ll be the link between customers and engineers—making sure appointments for smart meter installations, exchanges, and maintenance are arranged smoothly and efficiently.Your Responsibilities Will Include:Handling customer queries via phone and email.Scheduling and coordinating engineer diaries.Allocating urgent/emergency work effectively.Hitting performance targets and KPIs.Using initiative to solve scheduling challenges.Ensuring all service levels are met.Building strong relationships with your team, engineers, and partners.What You’ll Bring:Up to 2 years’ experien