About

Dive Into a Career That Makes a Splash – Join United Utilities.Are you a problem-solver who thrives under pressure? Would you enjoy making real-time decisions to keep schedules on track during unexpected challenges?United Utilities delivers essential water services to homes and businesses across the Northwest and are looking for analytical and proactive people to join their team as a Scheduling AnalystAbout The RolesAs a Scheduling Analyst, you will be responsible for planning and managing daily activities for field teams, ensuring work is prioritised and scheduled in line with business rules. You will coordinate sampling programmes, respond to urgent requests such as incidents and mains repairs, and optimise resource allocation using SAP and Click Schedule. The role involves real-time schedule adjustments, collaboration with operational teams, and analysing performance data to improve efficiency and support service delivery.What You’ll Be DoingPlan and schedule daily field team activities, including urgent requests such as customer complaints, mains repairs, and incident responses.Manage and optimise field team schedules using SAP and Click Schedule to ensure efficient resource utilisation and timely delivery of work.Coordinate with sampling and analytical teams to deliver a compliant and effective sampling programme.Adjust schedules in real-time to respond to unexpected changes like emergencies, absences, or operational priorities.Collaborate with operational managers and team leaders to align workforce allocation with business needs and service levels.Analyse scheduling and performance data to identify improvements, enhance efficiency, and reduce operational costs.What We’re Looking ForStrong organisational and plannin