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Scheduler / Co-ordinator (6-Month Fixed-Term Contract)Location: Chandlers Ford Salary: £24,000 per annum, Plus Fantastic benefits Hours : Full time , Monday to Friday 37.5About the RoleMy client is seeking a proactive and highly organised Scheduler / Coordinator to coordinate both planned preventative maintenance (PPM) and reactive service works carried out by a team of subcontractors.The successful candidate will ensure all work is booked and attended to within agreed Service Level Agreements (SLAs), providing exceptional support to a technical team and ensuring a seamless customer experience.This role requires excellent communication skills, attention to detail, and a strong focus on customer service. You'll liaise closely with Subcontractors, Field Line Managers, and Service Managers to ensure service delivery standards are met and exceeded. Key Responsibilities Coordinate and schedule all planned and reactive maintenance with subcontractors, ensuring attendance within agreed SLAs.Manage multiple diaries to schedule in work to be completed .Maintain oversight of work orders—ensuring parts are ordered, customer bookings are confirmed, and jobs are completed promptly.Monitor subcontractor performance, providing constructive feedback for continuous improvement.Identify customer requirements for Risk Assessments and Method Statements (RAMS) and/or Purchase Orders.Maintain accurate records of all scheduled work, attendance confirmations, and service documentation.Escalate potential delays or SLA breaches promptly to management.Deliver exceptional customer service through professionalism and proactive problem-solving.Ensure all account data is updated accurately on the system.To complete all round admin