About

An opportunity has arisen for a Sales Support Administrator (IT Reseller) to join a well-established IT solutions provider (Reseller), supporting SME and enterprise clients with hardware, software, cloud services, and managed IT support. As aSales Support Administrator (IT Reseller),you will be supporting day-to-day operations of the business across sales administration, purchasing, finance, and customer operations. This role offers salary range of £35,000 - £40,000 and hybrid working options after probation. You will be responsible for: Sales support including pricing, documentation, deal registration, and order status updates.End-to-end order management, from placement to delivery, with accurate CRM and system records.Vendor and distributor liaison for pricing, availability, lead times, and portal management.Licence, subscription, maintenance, and renewal tracking with proactive notifications.Invoicing, supplier invoice matching, margin tracking, and deal reconciliation.Credit control support, payment chasing, and coordination with finance/accounting systems.First-line customer support: enquiries, ticket logging, engineer scheduling, and issue escalation.Contract, SLA, database, and compliance (including GDPR) management. What we are looking for: Previously worked as a IT Sales & Operations Administrator, IT Sales Administrator, IT Operations Administrator, Sales Support Administrator (IT Reseller), Sales Administrator (IT Reseller), Operations Administrator, Sales Administrator, Sales Support Administrator, Operations Coordinator, Support Coordinator or in a similar role.Experience as a Sales Administrator, Operations Administrator or Sales Support Administrator within an IT reseller, MSP, IT solutions provider, or other technology-led organisation.Skilled in Microsoft 365 (Outlook, Excel, Word).<