About

• Deal Desk Support Review and validate deal requests for accuracy, compliance, and feasibility. Coordinate Deal Desk reviews and ensure timely resolution of deal actions. Guide sales teams on structuring non-standard deals, contracts, and SLAs. Coach colleagues on Deal Desk processes and continuously improve workflows. Track outcomes and feed insights into sales reviews and business improvement initiatives. Monitor adherence to sales policies, pricing frameworks, and approval processes. Maintain audit-ready documentation and report on exceptions or risks. Keep governance playbooks, approval matrices, and sales policies updated. Prepare dashboards and reports on key KPIs (cycle times, compliance, approvals). Provide insights to leadership on trends, risks, and improvement opportunities. Support training on Deal Desk processes and governance requirements. Serve as the primary liaison between sales, legal, finance, and compliance teams. Ensure governance principles are embedded throughout the deal process. Improved deal efficiency and reduced cycle times. 1-3 years of experience managing multiple stakeholders in dynamic, fast-paced environments with a high degree of ambiguity. Exposure to deal desk, sales operations, governance, compliance, or commercial finance within a B2B organization. Experience in services or professional services environments preferred. Strong understanding of process and change management with clear, structured communication skills. Proficiency in CRM and CPQ systems (Salesforce highly desirable). Advanced Excel and data analysis capabilities for deal modeling and compliance reporting. Working knowledge of commercial contracts, pricing models, and compliance frameworks. Curious, collaborative, and proactive mindset. Self-motivated, innovative, and results-oriented. Exceptional attention to detail and process discipline. Strong communication and stakeholder management skills. Ability to prioritize and manage competing deadlines calmly and effectively. Strategic problem solver with the ability to balance sales agility and risk mitigation.