About

Our client is a superb, thriving family business based in Kirklees. They have a strong focus on design, quality, and exceptional service. The long-standing organisation are well known and highly regarded in their sector serving B2B customers across numerous Yorkshire based locations. Role Summary: This is a fantastic newly created opportunity for you to learn this business, understand and support their sales process, working with the Sales Manager and Account Manager. You will provide administration support to the sales function with entering order information, looking at different design elements, paying close attention to details. You will be a key support to customers providing excellent levels of customer service, with a view to being trained in Sales & Account Management, to progress your role within this area. Our client is looking for someone who is keen to learn the sales function as this role offers excellent development. Duties & Responsibilities: You will provide support to the sales team daily, managing queries and ensuring all customer details are correctBe a key point of contact for customers, advising on product choices and bespoke requirements, ensuring attention to detail across all areasYou will visit customers on site to discuss requirements and talk through designs, confirming details of ordersYour role will involve some proactive telephone work with customers to follow up on enquiriesKeeping the CRM system updated with all client detail and communicationKeeping management informed of orders and any challengesBeing that 'go to' person for customers and for the Sales Manager, ensuring you have strong awareness of all orders, stage of order etc. What we are looking for: You will have similar experience gained within a Sales Support or Customer focused role, where you are providin