About

Are you passionate about helping people and delivering great service? Looking for a role where every day is different and you can truly make a difference? If so, we'd love to hear from you. At H&T, you’ll join a passionate team working together at the UK’s leading pawnbroker and one of the top 10 jewellery and watch retailers. We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague. ?? Salary: Starting rate £12.26 per hour, increasing to £12.92 once full training has been completed ?? Location: Dudley ?? Job Type: Part-time - 30 contracted hours over 4 full days Flexibility: Full flexibility from Monday to Sunday is required The opportunity to earn up to £2,000 extra each year in discretionary bonuses, which are pro-rated and based on performance against key KPIs. About the Role As a Store Colleague at H&T, you’ll be the face of our leading business, providing a warm welcome and expert support to every customer in one of our 285+ stores. You will take the time to understand customer needs, offering tailored solutions and ensuring they leave with the best possible outcome. You don't need experience in pawnbroking, just a genuine interest in people, a strong sense of integrity, and a willingness to learn. We'll provide full training and support to help you build confidence and succeed in a fast-paced environment where no two days are ever the same. Key Responsibilities Deliver exceptional customer service with a friendly and professional approachAssist customers with a range of services in