About

P+S Personnel are pleased to be working on behalf of our clients, who are currently looking for a Sales and Customer Service Support on a full time, permanent basis to join their team in Great Yarmouth.Role Summary:Reporting into the National Sales Support Manager and the Site Manager, you will liaise with internal and external customers daily to ensure that exceptional customer service is always provided.Main Responsibilities:Checking and validating new orders received electronically by F4F, email and post to ensure price, grade and customer details are correct and adhere to current local and National commercial arrangementsEnsuring new orders are entered accurately into the company’s computer system in a timely mannerChallenging and validating order amendments ensuring price, grade, and customer details are in line with current trading parameteSupporting and assisting Commercial/Sales Directors and Wholesale/Retail Managers as required to include preparation of Sales circulars/literature and site visitsBeing the first point of contact for the customers for all of their enquiriesLiaising with the Transport Coordinator and Site Manager to ensure hauliers are booked in for collection of product in accordance with daily booking limitsAssisting the Transport Coordinator with order chasers, calling hauliers for ETA’s etc and entering all relevant information into the company’s chaser systemChasing customer collect orders to ensure product is collected from site within the agreed time periodProducing price lists in conjunction with the commercial team and maintaining the database of recipients and the price list they receiveWorking under the guidance of the National Sales Support Manager and Business Support Services Team in relation to policies, procedures and processesAssisting with the des