About

We are looking for a Reviewing Officer to provide support to the line management in the Birmingham and Worcestershire Appointeeships, working within a team to fulfil Penderels Trust contracts with various Local Authorities. The successful candidate will be joining a leading not-for-profit organisation that provides independent living services to people with disabilities and health care needs nationwide.Location: (Hybrid working) Penderels Trust, Daisy Group, Unit 2 Golden Cross, Harborne Suite, 220 Chester Street, Aston, B6 4AHSalary: £25,469 per annum / £12,735 pro rataHours: 18.5 hours per weekWorking days & times: To be discussed with successful candidatePerks: Investors in People: Silver Accreditation / Mindful Employer / Health and Wellbeing Champions / Employee assistance programme / Corporate Health Cash Plan / Subsidised car breakdown cover / Death in service benefit / Paynow (Stream) / 23 Days annual leave plus Bank Holidays (Increased entitlement with length of service) / 2 Additional leave days in December (After 12 months’ service) We are a Disability Confident employer and will offer a guaranteed interview to disabled candidates who meet the job specification. The Role of Reviewing Officer - Your main duties will include:Review new referrals and contact the referrer to ensuring all mandatory information that has been provided and is correct prior to case allocation.To carry out telephone triage calls with new service users, ensuring all details on referral are correct, before adding to CRM.To audit and monitor the accounts for all services provided in the Birmingham and Worcestershire Appointeeships teams including active service users awaiting to be allocated and closure of accounts.You will produce and maintain accurate detaile