About

Revenue ManagerLocation: SolihullEmployment Type: Full-timeReports to: General Manager / Hotel OwnerOverview of the RoleWe are seeking a dynamic and commercially minded Revenue Manager to take ownership of both the hotel’s revenue strategy and the day-to-day leadership of the front desk team. This unique dual role requires strong analytical skills, excellent people management, and a passion for delivering exceptional guest experiences.As part of a privately owned hotel, the successful candidate will enjoy autonomy, variety, and the opportunity to directly influence the hotel’s performance and reputation.Key ResponsibilitiesRevenue Management Develop, implement, and monitor revenue strategies to maximise room occupancy, ADR (Average Daily Rate), and RevPAR performance.Manage rate structures, distribution channels, and inventory allocation across all online and offline platforms.Analyse performance reports, market trends, competitor activity, and demand patterns to drive informed pricing decisions.Produce weekly and monthly revenue reports for hotel ownership and management.Work with marketing and reservations teams to optimise promotions, packages, and conversion rates.Maintain strong relationships with OTA account managers, corporate bookers, and travel partners.Ensure the PMS/CRS systems are updated, accurate, and aligned with business strategies.Identify new revenue opportunities across rooms, upsells, and ancillary services.Reception & Front Office Lead, train, and support the reception team to deliver outstanding service and a seamless check-in/check-out experience.Oversee daily front desk operations, ensuring standards, procedures, and service levels a