About

• Company Description
• Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland’s most iconic five-star luxury hotels and resorts in the home of golf.
• Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property.
• Within 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations.
• Job Description
• As Restaurant Supervisor you will be supervising and delivering operations smoothly and efficiently while creating memorable experiences for our guests and colleagues.
• If you are an ambitious Food & Beverage professional looking to develop your leadership skills and passionate about guiding your team to success, then we are looking for you!

A little bit about what you will be doing

• Monitor, observe and assist in evaluating team member performance
• To take responsibility for the restaurant during the shift, allocating team members their duties and monitoring the smooth running of the outlet.
• To have additional responsibilities within the outlet outside of the shift; such as Schedules, incentives for sales, training etc.
• Support and assist team members in handling guest inquiries and requests and in resolving guest complaints;
• Ensure compliance with health, safety, sanitation and alcohol awareness standards
• Assist in monitoring inventory and inventory control
• To attend to all guest requests, being constantly aware of anticipating guests needs and to remain in the outlet at all times during service.
• Ensure LQA and Fairmont Standards are met at all times
• Other duties as assigned
• Qualifications

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow

• Positive attitude
• Good communication skills
• Committed to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Eligible to work in the UK
• Additional Information
• Staff shuttle service to/from St Andrews
• Gratuities on top of salary and TRONC
• Opportunities for development and growth across Accor properties worldwide
• Complimentary staff canteen
• 50% off dining in our Food and Beverage outlets
• Employee rates for Spa treatments and green fees
• Access to gym and pool services
• Growth opportunities
• On-the-job training
• Regular social events
• Access to PressReader

• Job-Category: Food & Beverage
• Job Type: Permanent
• Job Schedule: Full-Time