About

ABOUT THE ROLE:

This position is essential to our growing Care Complete program as we expand our nutrition support services for members on GLP-1 receptor agonist therapy. This role will be key in supporting our multidisciplinary healthcare team to deliver on the "dietitian in the family" approach to engaging our members. We are looking for an experienced Registered Dietitian Nutritionist to provide personalized nutrition counseling and support for members on GLP-1 medications for weight loss. You will engage with our members in a caring and empathetic manner through phone consultations, helping them achieve sustainable weight management and healthy lifestyle changes while navigating their GLP-1 therapy journey. The ideal candidate will deliver virtual, evidence-based nutrition care and lifestyle counseling from a telehealth contact center environment, with excellent communication skills when interacting with members via phone, chat, and Rightway's App.

 A willingness to go the extra mile to provide outstanding nutrition care is an essential requirement of this role.

WHAT YOU’LL DO:

• Conduct initial and follow-up nutrition counseling sessions with members on GLP-1 medications, providing personalized nutrition plans and lifestyle recommendations.
• Deliver all care through phone, chat, and/or video visits as part of Rightway’s Care Complete programs.
• Track weight loss progress, assess nutritional needs and lifestyle behaviors, and set/monitor health and nutrition goals during initial and follow-up consults.
• Develop strategies to help members manage GI side effects of GLP-1 medications and prevent malnutrition during appetite suppression
• Collaborate with the multidisciplinary healthcare team, which includes pharmacists and nurses, to coordinate and optimize the care process for patients on GLP-1.
• Document patient progress, nutritional assessments, and care plans.
• Stay current with evidence-based research on GLP-1 medications, nutrition science, and weight management strategies.

WHO YOU ARE:

• Active credentialing as a Registered Dietitian (RD) by the Commission on Dietetic Registration (CDR) and/or Licensed Dietitian Nutritionist (LD/N)
• Bachelor's degree in Nutrition, Dietetics, or related field (Master's preferred) 
• Minimum 2 years of professional experience in dietetics, with demonstrated expertise in weight management
• Experience with motivational interviewing and health behavior change techniques
• Knowledge of GLP-1 medications and their impact on nutrition and weight management
• Strong communication skills and ability to build rapport with patients from diverse backgrounds
• Detail-oriented, adaptable, critical thinker, and empathetic
• Ability to translate complex nutritional science into practical, actionable recommendations for patients through various mediums (phone, chat, email, etc).
• Comfort working in a fast-paced, virtual contact center with back-to-back scheduled and ad-hoc interactions with members. 
• A private, interruption-free workspace where you can complete your job duties and consultations

SALARY: 

$38.00-$43.00/hr 

Offer amounts for both remote and in office roles are influenced by geographic location.

CYBERSECURITY AWARENESS NOTICE

In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from the @rightwayhealthcare.com email domain. We will never ask for bank details or deposits of any kind as a condition of employment. 

ABOUT RIGHTWAY:

Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient’s care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them.

Since its founding in 2017, Rightway has raised over $130mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global at a valuation of $1 billion. We’re headquartered in New York City, with a satellite office in Denver. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs.

HOW WE LIVE OUR VALUES TO OUR TEAMMATES:

We’re seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our following core values:

1) We are human, first
Our humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen to—and hear—each other, we celebrate our differences and similarities, we are present for each other, and we strive for mutual understanding.

2) We redefine what is possible
We always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries, other leaders, and other challenges. We use ingenuity and resourcefulness when faced with tough problems.

3) We debate then commit
We believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution, we actively listen to one another, approach it with a “yes, and” mentality, and assume positive intent. Once a decision is made, we align and champion it as one team.

4) We cultivate grit
Changing healthcare doesn’t happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for better. In the face of daunting situations, we value persistence. We embrace failure as a stepping stone to future success. On this journey, we seek to act with guts, resilience, initiative, and tenacity.

5) We seek to delight
Healthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team, we each play a crucial part in our members’ care and take that responsibility seriously. When faced with an obstacle, we are kind, respectful, and solution-oriented in our approach. We hold ourselves accountable to our clients and our members’ success.

Rightway is a healthcare company looking to improve healthcare outcomes for everyone, everywhere. With that in mind, we have to consider what is good for the health of our team, the company, and the communities we operate in. As such, Rightway has determined a mandatory COVID-19 vaccination policy for all employees, in combination with other safety precautions, is the best way forward.

Rightway is PROUDLY an Equal Opportunity Employer that believes in strength in the diversity of thought processes, beliefs, background and education and fosters an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis covered by appropriate law. All employment is decided on the consideration of merit, qualifications, need and performance.