About

An established and growing care provider is seeking an experienced Regional Support Manager to support large residential and nursing homes across its Midlands portfolio. This is a pivotal role focused on enabling Home Managers to achieve strong operational, quality and commercial outcomes. The Regional Support Manager will act as a supportive peer, working alongside Home Managers to drive performance, strengthen compliance and deliver high quality care. The Regional Support Manager will provide hands on support tailored to the specific needs of each home. While the role is not designed to replace the Home Manager, there may be occasions where temporary management cover is required. Key Responsibilities Conduct audits and support the embedding of quality assurance frameworksSupport preparation for CQC inspections and Local Authority auditsAssist with safeguarding matters, complaints management, investigations and disciplinary processesDrive Continuous Improvement Plans to maintain and achieve 'Good' ratingsInterpret compliance data and provide targeted support to drive improvement Support integration of newly acquired services and governance implementation Requirements: Experienced Home Manager with multi-site experience. L5 Leadership and Management qualification or equivalent, RN with current NMC pin highly desirableStrong working knowledge of CQC regulations; familiarity with the new framework is desirableCommercially aware with a strong understanding of occupancy, fees and cost controlConfident IT user, including Excel and digital care planning/eMAR systemsFlexible and self-motivated, able to work independently while contributing as part of a wider teamWilling and able to travel nationally This opportunity would suit an experienced operational leader who is passionate about quali