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Discover your future at CitiWorking at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. Job OverviewBy Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role OverviewSSI (Standard Settlement Instructions) are cash or securities bank details, that are used by clients to settle trades or deals. SSI usually has account numbers and bank SWIFT codes. The Reference Data Services Analyst is a trainee professional role. This requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. What you'll do Perform trend analysis and identifying root causes Implementing or suggesting solutions based on the root cause analysisLiaise with other teams globally to ensure data quality is remediatedProvide a high level of customer service to our internal stakeholdersProvide tangible metrics to ManagementWorking on shift: Shift based schedule: 8:00-16:00, 10:00 - 18:00, and 11:00 - 19:00 (cover for EMEA ) What we'll need from you Good knowledge of Excel spreadsheet as an asset.Managing various data remediation work streams Projects Knowledge.Able to identify, trouble shoot issues and ultimately escalate.Experience of maintaining client static data within a capital markets env