What's involved with this role:

Job Title: Recovery Floating Housing Support Worker

Ref: Middlesbrough 5278967

Pay rate: £14.14 per hour PAYE

Role length: Anticipated 5 months

DBS requirement: Enhanced DBS

Additional requirement: Full UK Driving License and access to a vehicle



The role:

On behalf of our client, we are seeking a passionate Floating Recovery Support Worker to provide flexible, trauma-informed support to individuals facing substance use, domestic abuse, or homelessness, helping them access services, secure stable housing, and reduce risk. You will provide a combination of office-based support, home visits and appointments in community locations.

You must be an effective team player, experienced in multi-agency working and committed to providing outstanding customer care while demonstrating tangible outcomes. Previous experience and knowledge of substance use services is desirable but not essential- this includes those with lived experience. The successful candidate will be provided with a comprehensive training package.



Key responsibilities:

Tailoring housing support plans to each service user’s needs identified during initial assessments
Conducting risk assessments and putting effective risk management strategies in place
Empowering service users to live independently by building life skills in budgeting, cooking, shopping, and home maintenance
Supporting service users to keep their homes safe, secure, and well-managed
Helping service users manage their health and well-being through access to information, advice, and referrals to relevant services
Delivering flexible, responsive support based on individual needs — including outreach in varied settings and through multiple communication channels
Connecting service users to specialist advice services such as CAB, welfare rights, advocacy groups, and community resources
Supporting service users in building positive relationships and resolving disputes
Acting as lead professional when needed and coordinating with external agencies, including during crisis situations
Providing persistent, assertive support to help individuals stay engaged and achieve their personal goals
Collaborating with service users to track progress and keep support records accurate and up to date
Ensuring service users regularly receive updated copies of their support and safety plans



What the client is looking for:

Excellent communication and interpersonal skills
Experienced in multi-agency working
Committed to providing outstanding customer care
Previous experience and knowledge of substance use services is desirable
Ability to build quick rapport with others
Resilience in the face of challenges
Strong organisation skills and the ability to manage and prioritise your workload



How to Apply:

Quote the Job Title and Reference Number in your application.
Submit your CV in Word format.
Applications are reviewed on a rolling basis—early submission is recommended.



We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles.



If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.



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Job Ref: Middlesbrough 5278967


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.