About

IntroductionAt Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. OverviewAre you passionate about helping people and delivering great customer service? At Strata Solicitors, part of Gallagher, we’re looking for someone to join our team as a Recovery Claims Handler. You’ll manage claims efficiently, provide excellent service to our clients, and work in a supportive environment. After your probation period, you’ll have the flexibility to work from home two days a week. We’ll also support your career growth by contributing to your Chartered Institute of Insurance (CII) or professional legal qualification. How you'll make an impactIn this role, you’ll take charge of your own caseload of uninsured loss recovery claims. Using our case management system, you’ll work to resolve claims quickly and fairly. You’ll communicate with third parties and insurers to determine liability for road traffic accidents and secure the best outcomes for our clients.