Neway International have a vacancy for a Receptionist / Administration Assistant to join our client based with Liverpool City Council.

Location: Crown Street Day Centre, Liverpool, L7 3LZ
Client: Liverpool City Council – Adult Services & Health
Contract Type: Temporary (Agency Worker)
Duration: 6 October 2025 – 15 December 2025
Hours: 35 per week (Mon–Fri, 08:30–16:00)
Pay Rate: £12.71 PAYE / £16.50 Umbrella per hour
Closing Date: Friday 26 September 2025 at 16:00

✨ About the Role
Liverpool City Council is seeking a confident and customer-focused Receptionist/Administration Assistant to join the Registrars team at Crown Street Hub. This is a full-time, office-based role supporting the smooth running of front-of-house services and administrative functions.

Key Responsibilities
Provide a professional and welcoming reception service to members of the public

Handle face-to-face enquiries with empathy and efficiency

Resolve issues at first point of contact, including complex customer queries

Maintain accurate records, files, and statistical data

Communicate clearly and effectively, both verbally and in writing

Use ICT systems confidently and with attention to detail

Work flexibly between 8am–6pm, with occasional weekend cover if required

✅ Essential Skills & Experience
Previous experience in a reception or customer service role

Proven ability to manage difficult situations calmly and supportively

Strong communication and interpersonal skills

Excellent IT proficiency and administrative accuracy

Ability to work independently and assess customer needs effectively

Desirable Attributes
Team player with a proactive attitude

Able to work with minimal supervision and use initiative