About

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary Oversees and facilitates the MGB Radiology quality assurance program for the respective modality across the MGB enterprise. The QA manager will govern the modality QA specialists in establishing, developing, assessing, implementing, and monitoring all imaging quality to ensure consistent, standardized, high-quality imaging is delivered appropriately to the right patient at the right time and according to their individual needs across every imaging location. The QA manager collaborates with site leaders to implement actions regarding quality concerns. Does this position require Patient Care? Yes Essential Functions -Responsible for developing, creating, implementing, and sustaining standardized reporting templates, exam protocols, procedures, and practices across the enterprise. -Responsible for building/hiring modality QA specialists; participates in new hire interviews for all modality QA specialists positions; supervises and mentors staff; oversees corrective action, as needed, within areas of oversight; assigns work, evaluates performance and ensures ongoing competency; oversees the implementation of work schedules (to include off-hours work, as needed to support operations); oversees payroll, manages time off requests, etc.; performs performance evaluations; Ensures QA specialists are compliant and competencies are completed to be a scanning sonographer; ensures adequate time is allotted for specialists to scan. -In collaboration with local leaders, facilitates and oversees the process for the American College of Radiology (ACR) initial and renewal accreditation on all applicable sonography equipment across the enterprise; maintains equipment quality assurance to meet additional third-party agency requirements, including but not limited to: The Joint Commission (TJC), Centers for Medicare/Medicaid Services (CMS), Department of Public Health (DPH), etc. -Partnering with local leaders, modality experts, medical/service chiefs, Director of QA and US operations, Vice Chair of Professional Integration, and Vice Chair of Technical Integration to facilitate ongoing enterprise protocol standardization efforts; collaborates with staff, radiologists, department leadership, modality leadership, physicists and QA Specialists to ensure imaging protocols, image quality, and safety are optimized across the system. The QA Manager collaborates with vendors to collect and analyze quantitative and qualitative statistical data to identify and resolve technical issues or inefficiencies. -Daily/Weekly/Monthly/Yearly reporting on identified metrics (as required) and ad-hoc requests, as needed, to ensure continuous quality across the enterprise. -Reviews and Manages supply/expense budgets for administrative support to cost centers. Provides input for areas where administrative expenses reside outside of immediate cost centers of oversight. Aligning imaging procedures through quality assurance will reduce the redundancy of work, resulting in cost management. Qualifications Education Bachelor's Degree Medical Imaging preferred or Associate's Degree Medical Imaging required Can this role accept experience in lieu of a degree? No Licenses and Credentials Magnetic Resonance Imaging [ARRT-MR] - American Registry of Radiologic Technologists (ARRT) required Experience Relevant work experience in respective modality 5-7 years required Knowledge, Skills and Abilities - Interpersonal Skills sufficient to interact effectively with patients, patient families, departmental staff, leadership, medical staff, and other hospital personnel; present a positive and professional appearance and attitude; demonstrate flexibility and willingness to adapt to diverse roles as a departmental team member. - The QA manager must use independent judgment, ingenuity, and initiative under pressure in various situations. Must possess analytical abilities necessary to effectively utilize advanced knowledge of imaging processes, assist in developing practices, protocols, and procedures, ensure compliance, and evaluate equipment familiarity with quality standards and processes to follow federal, state, and local regulations. - Ability to adapt to changing paces (stressful situations) within the department. Critical thinking and problem-solving skills to review systems, identify quality issues, and propose solutions to correct quality errors. - Possess a basic understanding of DICOM, Networks, Image distribution, and regulatory requirements related to the modality. - Ability to adapt to multiple work environments and flexibility to work from numerous locations, possibly multiple locations within a given week, across the enterprise. - Must be aware of hazards within the department (i.e., ionizing radiation, MRI safety zones, etc.) and adhere to safety standards established by MGB and affiliates and regulatory agencies, ensuring staff are also knowledgeable and comply with policies associated with department hazards. Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location 165 Cambridge Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range - / Grade 8 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.