About

This Quality Assurance Manager role is ideal for an experience compliance or QA professional who wants to make an impact, but without rigid working patterns. You’ll be shaping standards, strengthening assurance, and turning regulation into meaningful outcomes across care and visitor-facing services - with the flexibility to fit work around life, not the other way round.What’s in it for you A senior, visible role with direct influence on quality, compliance and governanceGenuine flexibility in how and when hours are worked, including the option to vary hours week to weekHybrid working with the ability to work from home where appropriateMeaningful impact supporting adults with learning disabilities to live safe, independent livesA values-led organisation where quality genuinely matters What you’ll be getting stuck into as a Quality Assurance Manager Leading a robust quality assurance framework aligned to CQC standards across residential, supported living, life skills and visitor-facing servicesPlanning and coordinating audits, quality checks and improvement actions across the organisationMonitoring compliance and performance data, translating insight into clear actions and assurance reportingOverseeing policy governance, document control and review processes to ensure consistency and complianceSupporting inspections and producing clear reports for senior leadership, trustees and governance committees What you’ll bring to the table as a Quality Assurance Manager Previous experience in quality assurance or compliance within health, social care or a charity environmentStrong working knowledge of CQC standards, audit processes and quality improvementExperience producing clear, senior-level written reports using data and insightA full UK driving licenc