Purchase Card Admin
Iss Facilities Services
ST1 5PZ
•2 hours ago
•No application
About
Purchase Card Admin (DWP)
Contract: Key Account Network
Location: Stoke-on-Trent, ST1 5PZ
Hours of work: 40
Contract Type: Fixed Term Contract (6 months)
Reporting to the Compliance & Certification Team Leader, the Purchase Card Administrator reviews and processes transactions on the HSBC portal made by engineers using their purchase cards.
The role also involves managing equipment hire orders through preferred suppliers and providing support to the Certificates and Compliance team as needed.
Job Description
In this role, you will manage engineer expenses and hire processes by maintaining email records, processing receipts, and uploading costs to the CAFM system (Maximo). You will liaise with engineers, managers, suppliers, and clients to resolve queries, arrange equipment hire and delivery, and ensure timely off-hire to avoid excess costs.
You will monitor and correct error logs, process escalations, and maintain accurate work order records. Additionally, you will handle portal administration, including receipts, transaction queries, card issues, password resets, and monthly cycle reports. Building strong relationships across teams will be essential to ensure smooth operations and compliance with financial and hire procedures.
This position requires excellent organisational skills, attention to detail, and the ability to operate efficiently in a fast-paced environment while maintaining compliance and supporting the wider team.
Key Responsibilities
Manage engineer expenses and hire processes, including processing receipts, maintaining emails, and uploading costs to CAFM (Maximo).
Liaise with engineers, managers, suppliers, and clients to resolve queries, arrange equipment hire/delivery, and ensure timely off-hire to avoid additional costs.
Monitor and correct error logs, process escalations, and maintain accurate work order records.
Handle portal administration, including receipts, transaction queries, card issues, password resets, and monthly cycle reports.
Provide support to the Certificates and Compliance team as required.
Review and process purchase card transactions and supporting documentation via the HSBC portal.
Process orders for hiring equipment through preferred suppliers.
Build and maintain strong relationships across teams to ensure smooth operations and compliance with financial and hire procedures.
Professional and Personal Competencies/Qualifications
Experience in adhering to customer and business KPIs and SLAs.
Ability to monitor and respond to short-term work volume variations, ensuring team coverage to meet demand.
Experience working in a fast-paced environment.
High level of accuracy, attention to detail, and strong problem-solving skills.
Good organisational skills with a proven ability to meet deadlines.
Experience in reporting and communicating data to clients and team members.
Team-oriented, approachable, and collaborative, encouraging advice sharing.
Well-organised, with the ability to multi-task, prioritise, and manage competing demands.
Working knowledge of Microsoft Excel and other Microsoft applications.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Contract: Key Account Network
Location: Stoke-on-Trent, ST1 5PZ
Hours of work: 40
Contract Type: Fixed Term Contract (6 months)
Reporting to the Compliance & Certification Team Leader, the Purchase Card Administrator reviews and processes transactions on the HSBC portal made by engineers using their purchase cards.
The role also involves managing equipment hire orders through preferred suppliers and providing support to the Certificates and Compliance team as needed.
Job Description
In this role, you will manage engineer expenses and hire processes by maintaining email records, processing receipts, and uploading costs to the CAFM system (Maximo). You will liaise with engineers, managers, suppliers, and clients to resolve queries, arrange equipment hire and delivery, and ensure timely off-hire to avoid excess costs.
You will monitor and correct error logs, process escalations, and maintain accurate work order records. Additionally, you will handle portal administration, including receipts, transaction queries, card issues, password resets, and monthly cycle reports. Building strong relationships across teams will be essential to ensure smooth operations and compliance with financial and hire procedures.
This position requires excellent organisational skills, attention to detail, and the ability to operate efficiently in a fast-paced environment while maintaining compliance and supporting the wider team.
Key Responsibilities
Manage engineer expenses and hire processes, including processing receipts, maintaining emails, and uploading costs to CAFM (Maximo).
Liaise with engineers, managers, suppliers, and clients to resolve queries, arrange equipment hire/delivery, and ensure timely off-hire to avoid additional costs.
Monitor and correct error logs, process escalations, and maintain accurate work order records.
Handle portal administration, including receipts, transaction queries, card issues, password resets, and monthly cycle reports.
Provide support to the Certificates and Compliance team as required.
Review and process purchase card transactions and supporting documentation via the HSBC portal.
Process orders for hiring equipment through preferred suppliers.
Build and maintain strong relationships across teams to ensure smooth operations and compliance with financial and hire procedures.
Professional and Personal Competencies/Qualifications
Experience in adhering to customer and business KPIs and SLAs.
Ability to monitor and respond to short-term work volume variations, ensuring team coverage to meet demand.
Experience working in a fast-paced environment.
High level of accuracy, attention to detail, and strong problem-solving skills.
Good organisational skills with a proven ability to meet deadlines.
Experience in reporting and communicating data to clients and team members.
Team-oriented, approachable, and collaborative, encouraging advice sharing.
Well-organised, with the ability to multi-task, prioritise, and manage competing demands.
Working knowledge of Microsoft Excel and other Microsoft applications.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.
Sign In 
United Kingdom
Canada
Mexico
United States
Argentina
Brazil
Peru
Japan
South Korea
United Arab Emirates
France
Germany
Italy
Portugal
Spain
Sweden
Switzerland
Australia
