Property Receptionist

Property Receptionist

Property Receptionist

Ritz Recruitment Ltd

Reed

Guildford, Surrey

10 hours ago

No application

About

Property Receptionist - £13.50 per hour Guildford | Immediate Start | 20 Hours per Week Join one of the UK’s leading property companies as a customer-focused Receptionist supporting the day-to-day operations of a beautifully designed residential building in Guildford. Working as part of a dedicated onsite team, you will play a key role in ensuring residents enjoy an exceptional living experience. This position operates Monday to Friday 10am-2pm. Key Responsibilities Provide a warm, professional welcome to residents, building positive relationships and ensuring they feel safe, supported, and at home.Manage daily resident enquiries and complaints, escalating issues where appropriate.Support the creation and distribution of resident communications, keeping occupants informed of building updates and any issues that may affect them.Oversee parcel management, ensuring residents and delivery services follow agreed procedures.Handle key management and coordinate property access for third parties such as contractors, agents, and inventory clerks.Carry out regular inspections of communal areas, identifying cleanliness, safety, hazard, or lighting issues and ensuring timely resolution.Deliver a smooth and professional move-in and move-out experience for all residents. About You Experience in Customer Service, Reception, or Front of House roles.Background in property, hospitality, travel, or similar industries is beneficial.Excellent written and verbal communication skills.Professional, well-presented, and confident in engaging with residents.Passionate about deliv