About

Are you a highly organised individual with excellent customer service skills and a strong understanding of property management? We are seeking a proactive and detail-oriented Property Manager to join our busy estate agency team in Croydon, London.This is a vital role focused on maintaining our portfolio, ensuring tenant satisfaction, and protecting the interests of our landlords. The Role As a Property Manager, you will be the main point of contact for tenants and landlords, handling the administrative, financial, and physical management of a portfolio of rental properties from tenancy start to finish. Core Responsibilities Tenant Relations: Manage the entire tenant lifecycle, including interviewing and approving potential tenants and handling complaints or issues, ensuring effective communication between all parties.Financial Administration: Oversee rent collection from tenants, accurately manage the process of transferring funds to property owners, and process property management fees.Maintenance & Inspections: Conduct regular property inspections (including grounds and communal areas), identifying and reporting necessary maintenance or damage.Compliance & Records: Ensure all management activities adhere to legal requirements, maintaining accurate property records, leases, official complaints, and logs of income and expenses. Key Duties & Tasks Sourcing and coordinating reliable contractors and suppliers for all repairs, maintenance, and property improvements.Handling all essential communication, including notifying tenants of rent increases, upcoming inspections, and scheduled maintenan