Projects and Professional Services Manager

Projects and Professional Services Manager

Projects and Professional Services Manager

Modaxo

Workday

United Kingdom - Portsmouth

5 days ago

No application

About

Job Summary: Drive the successful delivery of change orders, ensuring alignment with business objectives and client needs while achieving quarterly targets. Oversee the Project Management and Professional Services functions leading change order execution and new logo contract onboarding. Oversee Deployment Technician function leading change order execution. Lead and develop a high-performing team, fostering engagement, accountability, and career growth to support organisational goals. Job Description: Responsible for execution of Trellint’s change order initiatives ensuring successful delivery of change orders and customer alignment while driving business targets and fostering team growth. Oversee the management and delivery of change orders, ensuring business targets are consistently achieved against agreed targets. Provide leadership to Professional Services (PS) and Project Management colleagues, driving high-performance, fostering team engagement and career development for all team members. Responsible for overseeing contract implementations managed by project managers to ensure timely and successful delivery. Track and forecast team workloads, adjusting resources as necessary to meet business demands. Utilise Monday.com for effective management of change orders, identifying opportunities to maintain a competitive edge. Generate comprehensive reports and dashboards to provide visibility for senior management. Work closely with IT, Product, Operations, and Client Teams to develop thorough requirements, documentation and clear understanding of expected results. Collaborate and communicate with leadership and technical teams to ensure the alignment of deliverables and develop a release schedule. Collaborate with leadership on change management and other existing governance frameworks to ensure compliance and meet quality standards. Ensure timely closure of projects and facilitate lessons learned/retrospectives. Demonstrate experience resolving conflicts and escalating issues appropriately. Ability to adapt quickly to change and help manage project expectations. Proven ability to identify and manage project risks and develop contingency plans. Strong foundational understanding of both Agile and Waterfall with the ability to apply each method as appropriate to project context. As a member of Trellint’s management team, contribute to the delivery of our strategic priorities in running a successful organisation, shaping our future whilst providing a great experience for our clients. Worker Type: Regular Number of Openings Available: 1 Trellint, a Modaxo company, simplifies curbside management. We offer comprehensive solutions to make parking accessible, equitable, and congestion-free. Like a trellis supporting growing plants, we empower smarter parking for a thriving future. Learn more at www.trellint.com. About Modaxo Modaxo is a global technology organization passionate about moving the world’s people. Working both together and independently, our collective of businesses are committed to delivering software and technology solutions that help connect people with the places they need to go for work, family, and everyday life. Learn more at Modaxo.com.