About

At Puzzel, we fundamentally believe that fantastic customer experiences shouldn’t have to be complicated. This is why we built Europe’s leading CX ecosystem, which helps businesses like yours deliver first-class customer service to every customer. Awarded the Most Innovative Company in 2023, our CX platform combines contact centre, self-service and AI capabilities, offering a single platform to resolve all automated and human-led interactions in a simple, efficient way – delighting every customer. AI is harnessed at every touchpoint to automate tasks, provide insight, and personalise service and support. The Puzzel CX platform is loved by agents and trusted by contact centre leaders.