About

Are you a Project Manager ready to lead a high-impact digital transformation? Invest Northern Ireland (Invest NI) is seeking an experienced CRM Project Manager to deliver a flagship Customer Relationship Management (CRM) implementation that will transform how the organisation engages with customers and stakeholders across Northern Ireland. This is a unique opportunity for a Project Manager to take ownership of a major technology programme from day one, with long-term career progression into wider digital initiatives. If you're a Project Manager who thrives in complex environments and wants to make a real difference, this role is for you. About Invest NI Invest Northern Ireland is the region's economic development agency, supporting the growth of businesses across Northern Ireland, particularly those with export potential. With over 650 staff and a global presence in 30 locations, Invest NI plays a key role in driving innovation, investment, and economic success. Why Join Invest NI? Lead a transformational CRM project with strategic impactJoin a long-term digital roadmap with future technology programmesHybrid working and flexible hours for better work-life balanceCompetitive public sector benefits including pension, holidays, and wellness supportCollaborative, inclusive culture with strong internal support Key Responsibilities Deliver the full lifecycle of a new CRM system - from requirements and procurement to testing, training, and go-liveLead cross-functional teams and manage third-party suppliersFacilitate workshops, map processes, and drive continuous improvementMonitor project scope, risks, spend, and progress - reporting to senior stakeholdersCh