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• Program Management & Dependency Resolution Integrated Planning: Develop and maintain the Global Coordination workstream's detailed plan within the program management tool (MS Teams), ensuring alignment with the overall project roadmap. Dependency Ownership: Serve as the primary owner for all critical dependencies involving the Global Coordination workstream (e.g., ensuring that data availability from one function meets the process needs of the next). Escalate program-level dependencies immediately to the GC workstream leader. Budget & Resource Management: Track workstream costs against budget and manage resource allocation (e.g., SMEs, Business Analysts) required to execute the TOM design. Risk Mitigation: Proactively identify, log, and manage operational and adoption risks associated with standardizing global processes and redeploying work to new service networks (e.g., VVN). Minimum of 5 years' experience managing complex global transformation or operational integration programs, preferably within Financial Services or BPO environments. Proven track record in implementing Global Target Operating Models and driving organizational change. Strong understanding of how technology platforms integrate with and transform core business processes. Demonstrated ability to lead cross-functional workshops, secure consensus among diverse stakeholders, and resolve conflicts under pressure. Familiarity with Agile principles and hybrid program models (linking waterfall executive governance with agile development).