About

Product Owner - Onboarding and Customer Experience Sheffield - 3 Days on-site £500-600p/d Inside IR35 emagine is a high-end professional services consultancy and solutions firm specialising in providing business and technology services to the financial services sector, we power progress, solve challenges and deliver real results through tailored high-end consulting services and solutions. We have created a culture of openness and integrity by building genuine and strong relationships and partnerships, enabling us to be uncompromising in our dedication in delivering the optimal service for our clients. Our commitment is not just towards our clients, but we aim to foster a positive and equitable working environment with our consultants and colleagues which stems from our core values: Confident, Dedicated, Responsible, Genuine. We are seeking a strategic and visionary Product Owner to lead the evolution of our Wholesale Digital Channels, with a strong focus on onboarding and customer experience optimisation. This role is pivotal in shaping digital product ownership, driving data-led decisions, and enhancing business propositions across our client services. Key Responsibilities: Lead the design and execution of digital strategies for Wholesale Digital Channels. Own and deliver the OBKYC New To Bank roadmap. Develop and implement the Client Services roadmap to expand customer channel options. Create cost-effective, scalable components aligned with our micro-component strategy. Drive digital design and delivery across end-to-end customer journeys. Conduct user research, analyze market trends, and identify customer pain points. Engage and manage stakeholders across operations, legal, and compliance. Bu