About

We are looking for an organised and proactive operations assistant to join our team manage day-to-day bookings, handle client communications, and keep the business running smoothly by being proactive, organised, and solution-focused. Help streamline our booking process, and bring additional administrative expertise and fresh ideas. Key Responsibilities: Organize and manage same-day delivery bookings efficiently. Monitor and update booking schedules to ensure timely deliveries. Communicate with clients in a professional and friendly manner. Suggest improvements to booking systems, communication templates, and processes. Provide general administrative support, including data entry, filing, and document preparation. Assist with invoicing and record-keeping. Identify and implement process improvements to enhance efficiency. Requirements: Previous experience in an administrative or assistant role preferred. Excellent organizational and multitasking skills. Strong communication and interpersonal skills. Proficient in Microsoft Office Suite (Word, Excel, Outlook). Ability to work independently and as part of a team. High attention to detail and problem-solving abilities. What Makes You Right for the Role: You don’t wait to be told — you take initiative. Strong organisational and communication skills. Tech-savvy (comfortable with Google Calendar, email management, CRM tools, etc.). Problem-solver who thinks ahead and brings solutions, not problems. Reliable and consistent — once given a task, you own it. If you have read this job post please say the word "Blue" at the start of your application. Also any chatgpt or Ai used will not be considered. Type of Person: Proactive, not reactive. Detail-oriented but also sees the bigger picture. Independent thinker who can run with minimal supervision. Below are two sample booking requests please show custom sample of how your would organise this delivery booking and share you thoughts and ideas.