About

An exceptional opportunity has arisen for a polished and impeccably presented Private Medical Concierge/ Receptionist / Patient Coordiantor to join an independent private eye clinic on Harley Street, moments from Oxford Street station.This is far more than a traditional front-of-house / patient coordinator role. It is suited to an individual experienced in ultra-high-net-worth environments, where discretion, refinement and anticipatory service are second nature. The front-of-house / patient coordinator /patient concierge position offers a salary of up to £33,000 and operates Monday to Friday, with occasional overtime required to coordinate emergency appointments.We are seeking a candidate from a high-net-worth, luxury-led background. Previous office experience is essential, alongside a career history within one or more of the following:Five-star or ultra-luxury hotelsPrivate members’ clubsLuxury fashion houses or flagship boutiquesUHNW private households or private PA rolesAny high-end concierge or bespoke client servicesThe successful candidate will be a sophisticated communicator, confident liaising with high-profile individuals, consultants and private patients, and comfortable operating within a discreet, high-expectation environment.The clinic is renowned for delivering an exceptional, personalised service within an elegant and calm setting. Specialising in complex, blindness-related conditions and with a growing medical trials division, it is at the forefront of private ophthalmic care.The Receptionist/ patient coordinator /patient concierge: As a key ambassador for the clinic, you will:Act as the first point of contact for consultants and patients, delivering a seamless, concierge-style experienceCoordinate emergency surgical procedures at short notice, managing consultant diaries and liaisi