About

The opportunity:VML Enterprise Solutions is seeking a Principal Implementation Consultant to lead our customer implementations and mentor a high-performing team. If you thrive on delivering software solutions, building strong customer relationships, and leveraging cutting-edge AI to solve real-world challenges, this is your opportunity to make a significant impact and progress into a leadership role. About VML Enterprise SolutionsWithin VML Enterprise Solutions, this role sits in a team focused on delivering innovative B2B software solutions for the biopharmaceutical, devices, and diagnostics industries. With a 20-year legacy, we empower healthcare organizations to identify stakeholders, engage effectively, and analyse data with AI to accelerate drug development. Our unique software ecosystem, including leading NLP and GenAI-powered solutions, helps pharma teams collect, manage, analyse, and report data at scale. Why Join Us?Impact: Lead critical SaaS implementations for global biopharmaceutical customers, directly influencing drug development and healthcare outcomes. Innovation: Work with cutting-edge NLP and GenAI solutions in a rapidly evolving industry. Leadership: Build and mentor a high-performing team of consultants and account managers. Growth: Be part of a dynamic, growing division within a global creative and technology powerhouse (VML, 30,000+ employees worldwide). What you’ll be doing:Lead Implementations: Head up the implementation of our SaaS product suite for global biopharmaceutical customers, providing senior leadership and strategic oversight on key accounts. Strategic Impact: Steer implementations from winning t