About

• Join our community
• Community Health Network was created by our neighbors, for our neighbors. Over 60 years later "community" is still the heart of our organization.
• It means providing our neighbors with the best care possible, backed by state-of-the art technology. It means getting involved in the communities we serve through volunteer opportunities and benefit initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields, and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you.

• Make a Difference
• The Practice Operations Supervisor – Gastroenterology supports the Practice Administrator/Manager with daily operations of the practice, particularly overseeing front office operations. This role supervises non-clinical staff and manages human resources functions including staffing, hiring, terminations, recognition, retention, discipline, coaching, and performance reviews. The supervisor ensures strong customer service delivery and operational efficiency across two locations: Gastroenterology North and East.
• Monitoring costs, utilization, and staffing deployment by facility.
• Coordinating training and educational opportunities for staff.
• Managing scheduling, coverage, and call-ins for providers and staff.
• Assisting patients with billing questions and overseeing account payment processes.
• Reviewing monthly reports and managing work queues.
• Actively participating as a member of the healthcare team to promote positive outcomes.
• Applying strong skills in practice management, people development, strategic thinking, and decision-making to ensure operational excellence.
• Building relationships and fostering collaboration while demonstrating effective communication, achievement orientation, and self-awareness in leadership practices.
• Exceptional Skills and Qualifications
• Applicants for this position should be able to collaborate with others in a team setting, have excellent communication skills, and a positive attitude toward problem-solving.
• Associate’s Degree with 4 years relevant healthcare experience OR Bachelor’s Degree (preferred) OR equivalent combination of education and experience.
• 5+ years in a healthcare environment (front office and/or customer service).
• Minimum 2 years in front office supervision or lead role.
• Billing background highly desired.
• EPIC experience is strongly preferred.
• Strong leadership, organizational, and multitasking abilities.
• Proficiency in Microsoft Office Suite and practice management software.
• Ability to travel between locations.