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Key ResponsibilitiesProvide senior-level oversight of resource planning and capacity management, ensuring accurate forecasting, reporting and alignment with client commitments (including Chairing of the weekly Resourcing Forum)Support portfolio-wide quality assurance, ensuring key deliverables meet agreed standards and reflect Sagacity’s brand and values (including leading regular PMO audits to assess project health) Produce and govern monthly portfolio, performance and governance reporting for Senior Leadership and BoardChair senior delivery and operations forums, providing visibility of the delivery pipeline, change control, risks, issues and upcoming resource demandEnforcement of Sagacity’s standards and compliance with delivery frameworks / processesWhere required, oversee the planning, governance and delivery of internal strategic change initiatives, ensuring alignment to Sagacity’s delivery roadmap and internal approval processesOwn the governance and reporting of client feedback, ensuring insights drive measurable improvements in delivery performance and ways of working Define, implement and continuously improve operational processes and controls to maximise efficiency, consistency and scalability across SagacityOwn and continuously enhance Sagacity’s PMO framework, including project tools, standards and templates, ensuring consistent and high-quality delivery across all client projectsProvide coaching, guidance and leadership to project and delivery teams to embed best practice, strengthen capability and ensure compliance with PMO standardsOwn the interface between the PMO and Finance, ensuring project financial data is accurate, consistent and actionableOwn the interface between PMO and Sales, ensuring sales pipeline insight is utilised for portfolio planning, resourcing forecasts and proactive risk identification, enabling smoo