Job Title: Key Account Manager (Pharma)
Location: Field Based
Salary: Competitive (based on experience)
Working Pattern: Full-time, Permanent

PHOENIX Medical Supplies is a leading provider of healthcare solutions, working in partnership with pharmaceutical, medical device, and healthcare manufacturers to deliver services that improve patient care across the UK. Our Pharma Services team plays a key role in delivering innovative commercial solutions and building long-term partnerships, ensuring sustainable growth and value for both our clients and our business.

• Act as the central interface between PHOENIX and key manufacturer clients, managing and developing strategic accounts.

• Deliver revenue, EBIT, and cost targets for the Pharma Services channel while growing market share profitably.

• Support, develop, and retain manufacturer clients, ensuring their needs are met and long-term relationships are built.

• Lead the implementation and delivery of client promotional programmes, tender responses, and commercial proposals.

• Represent PHOENIX at industry and representative meetings to promote our proposition.

• Work cross-functionally with internal teams to implement solutions that retain existing business and capture new opportunities.

• Desirable, but not essential - Experience dealing with Branded Pharmaceutical manufacturers

• Proven experience in client management, with strong commercial acumen and influencing skills.

• Experience managing partnership plans and developing propositions with key stakeholders.

• Strong understanding of the pharmaceutical sector or other regulated B2B supply chains.

• Experience delivering business plans, commercial tenders, and partnership programmes.

• Ability to lead and motivate cross-functional teams, including at senior management and board level.

• Graduate-level education (ABPI qualification and/or project management certification desirable).

• 25 days (pro rata) annual leave plus bank holidays, increasing with length of service

• Medicash – a health cash plan to support everyday healthcare costs (e.g. eyecare, prescriptions)

• iTrent Financial Wellbeing – an app to help manage and access your pay flexibly

• High street discounts and offers

• Employee Assistance Programme (EAP)

• Contributory Pension Scheme

• Fully funded accredited training programmes through the Apprenticeship Scheme

INDPMS