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Job Title: Personal Banker Location: Birmingham, LondonSalary: £25,500 per annumWork Type: Fully office-based Job Summary We are currently recruiting a Personal Banker on behalf of a well-established financial services organisation. The role involves supporting branch operations, delivering exceptional customer service, and contributing to sales growth by building and maintaining strong client relationships. The successful candidate will work closely with the branch team to provide a first-class banking experience to existing clients, while also acquiring and retaining new customers. Key Responsibilities Identify and pursue sales opportunities through client referrals, internal networks, corporate relationships, and personal contacts.Deliver excellent customer service, handling enquiries via phone, email, and in person, and escalate issues where necessary.Build and maintain strong client relationships, actively promoting banking products and services.Cross-sell products and services to existing clients through regular contact and relationship management.Support a professional, welcoming, and service-focused atmosphere within the branch.Assist with business development initiatives, including attendance at sales events and promotional activities.Process new account applications and service requests, ensuring all compliance checks are completed accurately.Operate cash transactions and remittances, maintaining accurate registers and adhering to policies.Provide cover for colleagues as required and undertake other responsibilities as delegated by senior management. Key Skills & Competencies Strong sales and networking abilities.Excellent interpersonal and communication skills.Retail sales expe