About

We currently have an excellent position for a Pensions Technician to work on either a fully remote or hyrbid working basis. This is an excellent opportunity to join a Pension Consulting firm who are committed to delivering outstanding service and continuous improvement for all their clients. This is a newly created position for Senior Pensions Technicians to support the Operations team, focusing on complex casework and driving operational excellence. If you have in-depth knowledge of DB pension schemes, a flair for technical calculations, and a passion for process improvement, this could be the role for you. What you'll be doing Identifying, designing, and implementing process improvements to enhance the customer experienceSupporting the team with complex casework and high-value casesProcessing all events in line with agreed practices, deadlines, and project costingsLeading projects and engaging with key stakeholders across the businessTesting and signing off processes and calculations to ensure compliance with SLAs and scheme rulesUsing data and analysis to challenge and improve existing processesProviding input into training and development planningSharing knowledge and expertise to foster a collaborative and high-performing team environment What we're looking for Strong technical pensions knowledge, particularly in Defined Benefit (DB) schemesProven experience performing manual and complex pension calculationsProficiency in Microsoft ExcelA proactive mindset for identifying and implementing process improvementsExperience coaching, mentoring, or supporting colleaguesExcellent communication, analytical, and teamwork skills What's in it for you Generous Holiday allowance with the option to buy additional leaveCompany-matched pension, life assurance, and a range o