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Payroll and Pensions Coordinator - Full Time Permanent RoleSalary £25,000 - £28,000 paLocation - Warrington - WA1 - Hybrid Role 2 days office basedWho are we?At Caroola, we bring together top brands in tax, umbrella, and accountancy services—built for small businesses and the UK’s growing freelance and contractor community.This position will be focussing on our payroll provider brand – ParasolParasol is one of the UK’s leading umbrella employment providers, supporting thousands of contractors and freelancers across a wide range of industries. Acting as the contractor’s employer, Parasol handles all payroll, tax, and compliance requirements — ensuring smooth, compliant payments and access to full employment rights and benefitsRole Overview:Reporting to the Payroll Manager, the Payroll and Pension Coordinator will be responsible for ensuring that the payroll and pension associated administration and employee enquiries are dealt with in a timely and accurate manner.Key Responsibilities:Processing new starters and leaversProducing of forms for external third parties including but not limited to statements of accountSupporting the production and process of daily payroll transactionsFiling and general office housekeeping/administrative duties for the payroll departmentTo ensure all email and telephone enquiries are completed within agreed first time resolution and service level agreement targetsDealing with all aspects of Statutory Payments and DeductionsAdvising Employees on PAYE and NIC mattersResolve PAYE queries with HMRCAction HMRC coding noticesAction pension set ups and contribution amendment requestsAuto-enrolment pension administrationSkills and Experience RequiredPerson Specification