About

• Exciting opportunity for a Part-time Lettings Administrator in Wakefield. You will deliver professional and friendly customer service, provide administrative support to the Lettings Team, and collaborate with team members to meet performance objectives.
• Together Housing Group: We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities.
• Diversity & Inclusion: As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. Further information can be found at this link - https://togetherhousing-group.my.canva.site/
• Outline of key responsibilities for the Lettings Administrator.
• Manage communications with office and team contacts, including handling phone calls and emails, while providing assistance
• Assist customers with lettings inquiries and manage the processing of housing applications
• Referring contacts where necessary to appropriate staff within the company for attention and action and chasing any actions
• Processing invoices and receipting goods received using Ebis Where required
• Provide administrative support to the Lettings team by organising meetings, taking minutes, and assisting with photocopying, collating, and scanning documents. Maintain an efficient filing system and support the generation of statistical information for internal and external use
• We are looking for someone who has…
• Proven experience of providing a comprehensive administrative service in a team environment
• To have a working knowledge of Microsoft Office applications, specifically Word, Excel, Outlook
• Experience of working in a housing organisation or customer facing environment
• Strong numerical and written skills for performing and analysing calculations.
• In return, we are offering the successful candidate…
• This is a part-time position requiring 18.5 hours per week. The role is structured as a job share, with a half-day on Wednesday (available as either morning or afternoon shifts from 9:00 AM to 12:30 PM or 1:30 PM to 5:00 PM) and full days on Thursday and Friday.
• Starting salary of £24,243 per annum (Pro rata)
• 27 days holiday (rising to 32 over 5 years’ service) + bank holidays
• Your typical working hours will be 37 hours per week, from Monday to Friday
• This is a hybrid role where the team collaborates flexibly and meets in the office once every two weeks. Team members rotate between offices located in Wakefield and Blackburn
• To explore the full range of our award-winning benefits, please click on the link and ensure that you review all that we have to offer - Employee Benefits Link
• THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay!
• Please ensure you fully answer the questions on the application form.
• INDTHG2