Parcel Operations Manager
Elevation Recruitment Group

Rotherham, South Yorkshire
•2 hours ago
•No application
About
Parcel Operations Manager Rotherham£30,000 – £35,000Full Time, Permanent Elevation Recruitment Group are proud to be working with a leading logistics and secure distribution business to recruit a Parcel Operations Manager for their Rotherham site. This is an excellent opportunity for an experienced operations professional to join a fast-paced, regulated logistics environment where service delivery, team leadership and operational efficiency are key. The Role As Parcel Operations Manager, you will be responsible for overseeing day-to-day operational performance, ensuring resources are managed effectively and contractual service levels are consistently achieved. You will lead and develop a team within a secure distribution setting, driving performance, compliance and customer satisfaction while contributing to overall site profitability and operational excellence. This is a hands-on leadership role requiring strong organisational skills, operational oversight and the ability to manage in a highly structured, process-driven environment. Key Responsibilities Manage daily operational activities to ensure service delivery targets are met Lead, motivate and develop operational teams, conducting regular 1:1s and performance reviews Ensure staff are appropriately trained and compliant with operational procedures Monitor operational performance, identifying areas for improvement and cost efficiency Maintain regular communication with customers regarding service delivery and operational updates Provide operational cover as required, including occasional out-of-hours or weekend support Ensure all health & safety, incident reporting and absence management processes are followed Work collaboratively with wider operational teams to



