About

• The Organizational Change Manager (OCM) is responsible for leading integrated change and communications strategies to support transformations across a dispersed sales and marketing organization, including shaping the narrative and engagement strategy for capability rollouts across the EMEA sales organisation. This role builds understanding, readiness, and momentum by delivering clear messaging, aligning stakeholders, increasing engagement and orchestrating structured enablement experiences. Working closely with cross-functional teams, this leader will secure that change initiatives are effectively communicated, understood, adopted, and sustained throughout the organisation. The role requires a strategic mindset, strong stakeholder management, and the ability to translate complex change programmes into actionable change, communications and engagement plans. He/she/they will champion a culture of continuous improvement, ensuring that change is embedded and consistently reinforced across all sales segments and geographies. Key outcomes include improved sales productivity, standardised processes, consistent tech-stack tool adoption, and enhanced customer experience through unified messaging and seamless adoption of new standards, capabilities and tools. The manager will act as a change agent, fostering collaboration, resilience, and a shared sense of purpose within the sales organisation. Develop and execute change and communication strategies aligned with transformation objectives and programs. Collaborate with cross-functional teams and Program/Project Managers to prepare, launch, and sustain change programmes. Partner with country, zone, segment and business leaders to embed change into operational plans. Identify adoption risks and resistance points and deploy mitigation tactics. Monitor and report on change adoption, readiness, and impact, using data-driven insights to refine strategies. Ensure consistent and sustained change across all sales segments and geographies. Develop comprehensive communication strategy that supports overall strategic plan and employee engagement. Ensure messaging consistency across all channels and stakeholder groups. Shape and deliver clear, compelling, high-impact content (written, visual, digital) and messaging tailored to diverse audiences across the region. Leverage storytelling to reinforce change narratives and desired behaviours. Design and implement feedback mechanisms to monitor employee sentiment and use data to refine communications and change strategies. Report on effectiveness using standard KPIs. Design and facilitate enablement experiences (workshops, training, digital campaigns) to build momentum and adoption. Lead crisis communication and change management efforts when needed. Support senior leadership in optimization of internal communications materials and strategic presentations. Foster a culture of continuous improvement and feedback, surfacing best practices and lessons learned. Bachelor's degree in any field, Business, Communications, Change Management a bonus. Proven experience in organisational change management, preferably in a B2B sales or commercial environment. Certification in PROSCI, ADKAR, or equivalent change management methodologies preferred. Strong communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels Experience designing and delivering change communications and enablement programmes. Skilled in content creation, channel management and stakeholder engagement. Demonstrated ability to manage multiple projects and priorities in a matrixed organisation. Analytical skills to assess change impact and adoption metrics. Familiarity with digital communication platforms and tools (e.g. intranet, SharePoint, Teams). Ability to work collaboratively across functions and geographies. High level of resilience and adaptability in dynamic environments. LI-AO1 LI-AO1