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Operations Support Manager – Make a real difference in our Lincolnshire CommunitiesLocation: Grimsby, Boston & wider Lincolnshire | Contract: Permanent | Salary: £61,810Do you have experience managing an operational team to achieve performance targets?We have an exciting new opportunity as an Operational Support Manager (Repairs).You’ll lead a multi-disciplinary team responsible for planning, commercial support, materials management, systems and data, property inspections, and administrative functions.At Lincolnshire Housing Partnership, we believe everyone deserves a safe and secure place to call home. We are going through some changes and are in the process of establishing a new leadership team for our repairs service, with several great roles now open. It’s a great opportunity to help shape our future and drive our main priority—providing Really Good repairs.What is a typical week as an Operations Support Manager (Repairs)?As Operations Support Manager you will be responsible for leading all support functions in the delivery of our repairs service to ensure the function is delivered to our customers in line with our statutory requirements and vision and values. As you may imagine, this isn’t always easy, and requires empathy, strong effective communication skills and bags of resilience, a typical week could look as:Plan and allocate daily repair jobs to operatives and subcontractors, ensuring efficient routes and skill matching.Check material stock levels and place orders with framework suppliers to avoid delays and maintain van stock compliance.Review subcontractor performance reports, address any quality or timeliness issues, and approve invoices.Schedule and monitor property surveys for complex repairs and voids, ensuring timely completion.Analyse weekly KPIs su