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Operations & Logistics CoordinatorLocation: Basingstoke Office (Remote working)Job Type: Permanent, Full-time (40 hours per week)Salary: £26,500 per annum plus EOT tax-free bonusJoin our team as an Operations & Logistics Coordinator and play a crucial role in ensuring the smooth coordination of audit appointments and support of field auditors. This position offers a strong foundation in operational delivery and a clear pathway to advancement within the company.Day-to-day of the role:Coordinate and schedule quality control audit appointments across gas and electrical services.Act as a first point of contact for tenants and clients, managing inquiries and requests professionally.Maintain accurate and up-to-date records within CRM and scheduling systems.Identify issues early and escalate appropriately.Support wider operational and administrative tasks as part of a collaborative team.Who this role is for:This role is ideal for someone who:Enjoys working in structured, process-driven environments.Takes pride in their accuracy, organisation, and ability to follow through.Is comfortable balancing planned work with reactive requests.Values reliability and wants to build strong operational experience.Required Skills & Qualifications:Strong organisational skills and excellent attention to detail.Clear, professional communication skills — both written and verbal.Confidence in handling phone calls and managing multiple priorities.A calm, practical approach to problem-solving.Comfort using digital systems such as CRM, Excel, and scheduling tools.Experience in operations, coordination, scheduling, administration, or customer service is beneficial but not mandatory.Benefits:A stru