About the Role – Where Your Skills Make a Difference

GC Doors is expanding, and we’re looking for an exceptional Operations & Business Development Officer to help shape the next stage of our growth. This is an exciting opportunity, ideal for someone with strong organisational skills, a keen eye for detail, and a passion for delivering excellence. It’s perfect for those who enjoy variety, thrive on challenge, and take pride in ensuring every detail counts.

This is a fully remote role, offering flexibility and autonomy while staying connected to a collaborative and supportive team. Though remote, you’ll work closely with a close-knit team that values communication, trust, and shared success.

In this position, you’ll be the vital link between our clients, engineers, and suppliers, ensuring that every project runs smoothly from first enquiry to final installation. You’ll combine exceptional organisation with sound business insight, helping us deliver outstanding service while identifying new opportunities for growth.

The Role

We’re looking for a proactive and organised Operations & Business Development Officer to play a key role in keeping our day-to-day operations running smoothly while supporting the company’s growth.

This is a varied role that combines operational coordination, client engagement, and performance improvement. You’ll manage work orders, quotations, and schedules, support business development activities, and help refine internal systems and processes to enhance efficiency and client satisfaction.

Key Responsibilities:

Operational Administration (50%)
- Prepare accurate quotations and manage the job lifecycle from quote to completion.
- Schedule and coordinate engineer diaries and ensure clear client communication.
- Monitor work orders, update logs and project documents, and manage supplier orders.
- Process invoices and maintain accurate CRM records.

Business Development & Client Engagement (25%)
- Research and identify potential clients and business opportunities.
- Initiate outreach and support lead conversion through excellent communication.
- Help develop proposals, guides, and marketing materials.

Performance & Continuous Improvement (25%)
- Monitor operational performance and identify process improvements.
- Recommend and implement solutions to increase efficiency.
- Support management with administrative and reporting needs.

About You
We’re looking for someone who thrives in a fast-paced environment and enjoys balancing structure with initiative.

You’ll have:
1. Proven experience in an administrative, operational, or business development role.
2. Strong organisational and communication skills.
3. Proficiency in CRM systems and Microsoft Office Suite.
4. A proactive, detail-oriented, and solutions-focused approach.

Highly desirable:
5. Experience in the glazing, construction, or manufacturing industries.
6. Familiarity with quoting, scheduling, or project coordination processes.

Although this role is remote, we hold quarterly in-person team meetings in London, and you’ll be expected to attend these as part of maintaining strong team collaboration and connection.

Why Join GC Doors

When you join GC Doors, you join a company that values your expertise, supports your growth, and recognises the importance of balance. We’re committed to helping our people thrive — both professionally and personally.

Here’s what you can expect when you join us:

- Competitive pay, recognising your skills and experience.
- A fully remote role, offering flexibility and autonomy while staying connected to a supportive and collaborative team.
- All equipment provided, including a company laptop and access to modern digital tools to help you work efficiently.
- A variety of projects that broaden your skillset and keep each day engaging.
- A supportive and inclusive culture where your contribution is recognised, and your ideas are valued.
- Flexible working, so you can still be there for the things that really matter — such as childcare responsibilities or medical appointments.
- A Monday–Friday schedule — no weekend work, so your weekends remain your own.
- Join on a 1-year fixed-term contract, with the opportunity to become permanent after one year, as we continue to grow.
- Opportunities to progress and develop within an expanding business.

Application Process

Stage 1: Submit your CV and, if possible, include a personal statement (up to 1,500 words) addressing the essential criteria. Applications with a personal statement will be prioritised for review.

Stage 2: Shortlisted candidates will be invited to attend an interview and practical assessment.

Equality, Diversity and Inclusion

We welcome applications from all backgrounds, regardless of age, gender identity, ethnicity, sexual orientation, faith, or disability. We are committed to creating an inclusive workplace and will make reasonable adjustments throughout the recruitment process where needed.