Operations and Systems Lead

Operations and Systems Lead

Operations and Systems Lead

The Sober School

Reed

Bramhall, Cheshire

2 hours ago

No application

About

Operations & Systems LeadFunnels, Team & Launch StrategyPart Time/Hybrid: £28-30/HrJob Description:About UsThe Sober School is a UK based coaching company that exists to empower women to live an alcohol-free life they love. Our approach is supportive, and transformation-focused. We’re scaling our impact, and now need someone who can own the operational backbone so our founder can focus on the big picture.The RoleYou’ll be the right-hand to the founder, overseeing team operations, managing key tech systems, and driving launch and funnel strategy. You’re comfortable in the trenches yet strategic enough to build or refine processes. You love systems, you hate chaos, and you take pleasure in turning sticky workflows into smooth paths.Key ResponsibilitiesTeam & OperationsSupervise the VA team: manage task lists (which shift month to month), approve weekly “Monday” email content before send-out.Create and manage the rota for the team to ensure coaching coverage for clients and communityHandle leave requests; ensure coverage when the founder is away (including running the Monday 9:30 am team meeting).Troubleshoot payment/admin process issues and be the go-to for tech questions from the admin team (so the founder isn’t pulled in every time).Act as the tech point-person for Slack team communication and general systems support.Funnels & Tech SystemsBuild and manage automated funnels: set up responders in ManyChat, tag and sequence workflows for new opt-ins, manage/tag workflows in Kit.If needed, build new opt-in pages (copy will be provided) and connect them into our ecosystem.Ensure tech integrations are working smoothly (triggering correct tags, syncing the right tools, etc.)