About

Operations AdministratorFull Time, 37.5 hours, Monday to Friday (9am-5pm)Office based, Permanent Willenhall£26,000 A growing business is looking for an Operations Administrator to join their busy operations team. The role involves coordinating customer orders from start to finish. You’ll work closely with internal teams, customers and field based engineers to keep daily operations running efficiently.This is a varied position where strong organisation, communication and problem solving skills are essential.Key Responsibilities Manage customer orders from initial booking through to aftercareCoordinate schedules and allocate work to field based engineersAct as the main point of contact for customersHandle aftercare enquiries and support with resolving issuesMaintain accurate job recordsEnsure customers receive clear communication and a high standard of service throughoutSupport the wider team to meet deadlines and targets What You’ll Need Experience in operations, planning, scheduling or coordinationConfident working with field-based engineersStrong organisational and time management skillsExcellent communication and customer service abilityHigh attention to detail and accuracy in admin tasks